Welcome to the website of Anguo Sangyang Chinese Medicine Co., Ltd. (“we”, “us”, or “our”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, store, and protect your information, and what rights you may have.
If you do not agree with any part of this Privacy Policy, please stop using our website and services.
1. Information We Collect
1.1 Information You Provide
We may collect information you voluntarily provide when you submit inquiries, leave messages, place orders (if applicable), or contact us, such as:
- Name
- Phone number, email, messaging ID (if provided)
- Company name, purchasing needs, shipping details (if applicable)
- Communication content and attachments (if any)
1.2 Information Collected Automatically
When you visit our website, we may automatically collect:
- Device information (browser type, operating system, device identifiers)
- Log data (time, pages visited, clicks, referral pages)
- IP address and approximate location (e.g., city-level)
- Cookie identifiers (see “Cookies” section)
1.3 Information from Third Parties
Where permitted by law, we may receive aggregated analytics or technical data from third-party service providers to improve our website.
2. How We Use Your Information
We may use your information to:
- Respond to inquiries and quotation requests
- Process orders, shipping, reconciliation, and customer support (if applicable)
- Improve website content, functions, and user experience
- Conduct internal statistics and operational analysis (often aggregated/anonymized)
- Protect website security and prevent fraud/abuse
- Send product updates or service messages with your consent (you can opt out anytime)
3. How We Share & Disclose Information
We do not sell your personal information. We may share it only when necessary:
- Service Providers: hosting, logistics, analytics, customer support systems, etc., under appropriate safeguards.
- Legal Compliance: to comply with laws, regulations, court orders, or to protect legitimate rights and interests.
- Business Transfers: mergers, acquisitions, or asset transfers, ensuring continued protection under this policy or equivalent safeguards.
4. Cookies & Similar Technologies
We may use cookies, pixels, or local storage to:
- Remember your preferences
- Analyze website traffic and usage
- Improve performance and experience
You can disable cookies in your browser settings, but some features may not work properly.
5. Data Retention
We retain your information only as long as necessary for the purposes described, or as required by applicable laws. After that, we delete or anonymize it unless otherwise required.
6. Data Security
We implement reasonable technical and organizational measures (access control, permission management, encryption/anonymization where applicable, monitoring, etc.). However, no internet transmission or storage is 100% secure.
7. Your Rights
Subject to applicable laws, you may have the right to:
- Access, copy, and correct your personal information
- Request deletion (where legally applicable)
- Withdraw consent (without affecting prior lawful processing)
- Opt out of marketing communications
To exercise these rights, please contact us. We may verify your identity for security.
8. Children’s Privacy
Our website is not intended for children under 14 (or the applicable age in your jurisdiction). If we discover we collected such data unintentionally, we will delete it promptly.
9. International Data Transfers
If international data transfer is involved, we will comply with applicable laws and adopt appropriate safeguards (e.g., data processing agreements, lawful transfer mechanisms).
10. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for their privacy practices. Please review their policies before use.
11. Updates to This Policy
We may update this policy from time to time. The updated version will be posted on our website with a revised effective date. Continued use indicates acceptance.
12. Contact Us
If you have questions or requests regarding this Privacy Policy, please contact:
Company: Anguo Sangyang Chinese Medicine Co., Ltd.
Contact (Phone/Email/WeChat): 【+0086 13313239811】